Frequently Asked Questions
Yes! We offer delivery service in Cancún, Puerto Juárez, Puerto Morelos, and Playa del Carmen.
You can order your floral arrangement online using PayPal or our online payment platform, with your credit or debit card. You can also make a bank transfer or deposit at a bank or any OXXO store.
10:00 am – 02:00 pm
03:00 pm – 07:00 pm
Of course, as long as it's within our delivery hours.
Yes, you can pay online using your debit or credit card. Don't worry our website is linked to OpenPay, a highly secure platform that allow you to pay with confidence.
Yes, your invoice will be issued in the month you made your purchase. It is important that you request it before the end of the month in which you made your purchase.
If no one is home, the driver will wait 10 minutes to deliver the arrangement. If no one is found, the driver will contact a neighbor and ask them to kindly deliver the arrangement, specifying who it is for. We will then call the recipient to confirm delivery of the arrangement.
If no one is home or if the recipient refuses the delivery, a notice will be left at the recipient’s address asking them to contact us to arrange for delivery. We will also attempt to notify the customer of the situation by phone or email.
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