{"id":686,"date":"2026-05-13T16:00:01","date_gmt":"2026-05-13T21:00:01","guid":{"rendered":"https:\/\/florescancun.com.mx\/?page_id=686"},"modified":"2026-05-13T16:26:09","modified_gmt":"2026-05-13T21:26:09","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/florescancun.com.mx\/en\/preguntas-frecuentes\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"
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Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you offer delivery?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes! We offer delivery service in Canc\u00fan, Puerto Ju\u00e1rez, Puerto Morelos, and Playa del Carmen.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are the payment methods?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You can order your floral arrangement online using PayPal or our online payment platform, with your credit or debit card. You can also make a bank transfer or deposit at a bank or any OXXO store.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDelivery times<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

10:00 am – 02:00 pm<\/p><\/div>

03:00 pm – 07:00 pm<\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan you deliver the same day?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Of course, as long as it's within our delivery hours.<\/span><\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I pay directly on the website?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, you can pay online using your debit or credit card. Don't worry our website is linked to OpenPay, a highly secure platform that allow you to pay with confidence.<\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you issue tax invoices?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, your invoice will be issued in the month you made your purchase. It is important that you request it before the end of the month in which you made your purchase.<\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat happens if the recipient isn't home at the time of delivery?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

If no one is home, the driver will wait 10 minutes to deliver the arrangement. If no one is found, the driver will contact a neighbor and ask them to kindly deliver the arrangement, specifying who it is for. We will then call the recipient to confirm delivery of the arrangement.<\/p>

If no one is home or if the recipient refuses the delivery, a notice will be left at the recipient\u2019s address asking them to contact us to arrange for delivery. We will also attempt to notify the customer of the situation by phone or email.<\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Preguntas Frecuentes \u00bfTienen servicio a domicilio? Si! Contamos con servicio a domicilio en Canc\u00fan, Puerto Ju\u00e1rez, Puerto Morelos y Playa del Carmen \u00bfCu\u00e1les son los m\u00e9todos de pago? Puedes pedir tu arreglo floral en l\u00ednea con paypal o con nuestra plataforma de pagos en l\u00ednea, usando tu tarjeta de cr\u00e9dito o d\u00e9bito. Tambi\u00e9n puedes transferirnos […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-686","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/florescancun.com.mx\/en\/wp-json\/wp\/v2\/pages\/686","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/florescancun.com.mx\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/florescancun.com.mx\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/florescancun.com.mx\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/florescancun.com.mx\/en\/wp-json\/wp\/v2\/comments?post=686"}],"version-history":[{"count":7,"href":"https:\/\/florescancun.com.mx\/en\/wp-json\/wp\/v2\/pages\/686\/revisions"}],"predecessor-version":[{"id":734,"href":"https:\/\/florescancun.com.mx\/en\/wp-json\/wp\/v2\/pages\/686\/revisions\/734"}],"wp:attachment":[{"href":"https:\/\/florescancun.com.mx\/en\/wp-json\/wp\/v2\/media?parent=686"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}